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Vigilia

Privacy Policy

Effective date: Date of Publication

At Vigilia, we value your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect information when you visit www.vigiliasystems.com or interact with us through our website.

1. Information We Collect

When you request a demo, contact us, or inquire about a partnership, we may collect:

  • Your name, work email, organization, and job title
  • Organization type and reason for contacting us
  • Information you voluntarily provide in your message
  • Basic website information, such as referral sources, campaign details, and technical information used for website security

Our website may also process limited technical information through hosting and email services.

2. How We Use Your Information

We use your information to:

  • Respond to demo requests and business inquiries
  • Communicate about Vigilia and potential partnerships
  • Operate, maintain, and secure our website
  • Understand how visitors discover Vigilia
  • Meet applicable legal obligations

We do not sell personal information collected through our website or currently use it for cross-site behavioral advertising.

3. Cookies and Website Analytics

Our current website application does not use advertising or analytics cookies.

We use temporary browser session storage to retain limited campaign information, such as how you reached our website.

Our hosting and infrastructure providers may process technical information necessary to operate the website.

4. Information Sharing

We may share information with trusted service providers that help operate our website and manage communications.

These include our email delivery provider, Resend, and the services used to host our website and receive business emails.

We may also disclose information when required by law or reasonably necessary to protect our rights and website security.

5. Data Retention and Security

We retain information for as long as reasonably necessary to respond to inquiries, maintain business communications, and meet applicable legal requirements.

Website inquiries may be retained in our email systems and by our email delivery provider.

We take reasonable measures to protect personal information. However, no electronic transmission or storage method can be guaranteed completely secure.

6. Your Privacy Rights

Depending on applicable law, you may have rights to access, correct, or request deletion of your personal information.

For questions or requests regarding your information, contact partnerships@vigiliasystems.com.

We will review and respond to requests in accordance with applicable law.

7. Sensitive Information and Children's Privacy

Our public website is intended for business and professional inquiries.

Please do not submit patient information, medical records, protected health information (PHI), or other sensitive personal information through our website forms.

Our website is not directed toward children, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page.